RETURNS

SHIPPING

Free Shipping on all orders over $100.00

Yes! We ship anywhere in the world, with the best rates we can offer through Canada Post. In order to be sustainable as a small business we have to charge for shipping as it's an extra cost to us. Trust us, it will be worth it! Unlike big corporations we do our very best to offer the highest quality apparel at reasonable prices. Them more you order the less shipping will be. Just sayin'.

RETURNS

We accept returns within 14 days of your order being delivered. Return costs are covered by the customer, because as a small, sustainable and eco-conscious business we just can't cover it the same way big brands do. We're grateful you get it!

You can return your item for EXCHANGE, STORE CREDIT or REFUND.

In order to return please do the following :

Highly Spirited Apparel
4692 Slocan River Rd.
Winlaw, B.C. VOG2J0 Canada

1. Email us at info@highly-spirited.ca to make sure we know you are within the 14 day time frame.

2. Re-use your mailer if you can, pack up your item neatly and mail it to :

Please include your order number and packing slip with a note if possible. We also like love notes and gifts.

3. ***If you are outside of Canada please make sure to mark 'Canadian goods being returned' on your package so we don't get dinged with import taxes. If you don't, we will sadly have to charge you for the cost of the fees. So sad!

CANCELLATIONS 

If you would like to cancel an order before it ships, no problem! We will have to charge you a 15% restocking fee for our work but we know sometimes we all change our minds. 

PACKAGING

 

We send out all of our shipments with Better Packaging compostable bags! These bags will biodegrade in 3-6 months in a home compost.